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John Thompson on why customers must drive your business model.
August 2007 (Stanford University)Video of John W Thompson talking about customers being the main driving force behind the business and business model, giving examples from Symantec. ... -
Supply Chain Management
August 2007 (Wikipedia)In Operations, ProductionDefinition of supply chain management. ... -
Understanding operations management
January 2008 (Open University)In Operations, ManagementStudy unit from the Open University’s OpenLearn website focussing on understanding operations management. ... -
As a small business, do I really need a Health and Safety policy?
March 2008 (Creativebias)Health and safety information for small businesses. ... -
What are the main Health and Safety rules I have to consider for my premises?
March 2008 (Creativebias)Article detailing the main health and safety rules. ... -
How many is enough toilets under Health and Safety regulations?
March 2008 (Creativebias)Toilets under health and safety regulations. ... -
What is the difference between a hazard and a risk?
March 2008 (Creativebias)In Operations, RiskDefinition of the difference between a hazard and a risk. ...