Judgement and Decision Making

The word decision literally means a "cut" between past and future, the creation of a new direction. A decision is made creative through the freedom which uncertainty provides. Without uncertainty, a decision is "empty". An empty decision is choosing between alternatives with already known outcomes or a choice in a game with rigidly prescribed rules.

Decision making can be defined as:

• The process of determining what action to take, including identifying a choice.

• The choice of one from among a number of alternatives; a statement indicating a commitment to a specific course of action

For more information, please see the article on Decision Making.

Decision making brings in complex problem solving skills (see article on Complex Problem Solving) and communication skills such as active listening (see article on Active Listening), to ensure that the information gathered before making a decision is as accurate as possible.

This content comes from The University of Essex